Customer Support
Context Help
If you lose your way inside our web hosting Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A pop-up window will open. It includes comprehensive info about all the actions that you can carry out on that particular page. Each popup opens on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a rich collection of how-to video clips clarifying how to use our web hosting Control Panel. They're created for those of you who would like to see how things are getting done instead of just reading articles. Thus, anyone can quickly become familiar with our Control Panel by simply watching our step-by-step how-to videos.
F.A.Q.
If you can't find the solution you need, have a gaze at our comprehensive FAQ section, which contains questions asked by real clients and offers real solutions. We periodically "revamp" our FAQ section with new entries so as to cover all the innovations and new additions to our hosting platform.
Ticketing System
If you still can't find the answer you are looking for in the FAQ database either, you can touch base with our great team of customer service technicians available 24-7 and eager to help you with any question. Each trouble ticket you open will be responded to in less than one hour (the average response time is only 20 mins), so you will never have to wait a long time to get your question answered.